Refund and Returns Policy

Thank you for shopping with Supplements-Official.com. Before using our website read our Refund & Returns Policy as we want to ensure that you are fully satisfied with your purchase, but please note that we are a website that provides affiliate links to third-party products and are not directly involved in the fulfillment, shipping, or customer service for those products. However, we aim to provide clarity regarding the return and refund policies of the products you purchase through our affiliate links.

1. Return and Refund Policy Overview

When you make a purchase through the affiliate links on Supplements-Official.com, the product is sold and shipped directly by the retailer or manufacturer. As a result, their respective return and refund policies will apply.

We strongly encourage you to review the return and refund policies of the merchant you’re purchasing from before completing your order. If you have any issues with the product you receive, please contact the merchant or retailer’s customer service team directly to initiate a return or refund request.

2. Merchant-Specific Policies

Each merchant or retailer has its own return and refund policy. These policies may vary based on the product type, the merchant’s terms, and your location. Common return conditions include:

• A return window (typically 30-90 days from the date of purchase)
• Product condition requirements (e.g., unused, unopened, or in original packaging)
• Proof of purchase requirements

Be sure to check the specific merchant’s policy for more details on how to request a refund or return an item.

3. How to Request a Return or Refund

To request a refund or return:

1. Contact the Merchant Directly: Visit the retailer’s website where you purchased the product. You will typically find their contact information or a return request form on their customer service page.
2. Provide Proof of Purchase: Be ready to provide an order number, proof of purchase, and details of the product(s) being returned.
3. Follow the Merchant’s Instructions: Each merchant has its own steps for processing returns and refunds, and they will guide you through the necessary actions.

4. Damaged or Defective Products

If you receive a damaged or defective product, we recommend contacting the merchant’s customer service team immediately. Many retailers offer full refunds or exchanges for products that are faulty or damaged upon arrival.

5. Shipping Fees

Please be aware that shipping fees may not be refunded in the event of a return, as they are handled by the merchant and are subject to their terms and conditions. Additionally, customers may be responsible for return shipping costs depending on the merchant’s policy.

6. Affiliate Disclaimer

Please note that Supplements-Official.com is an affiliate website that provides links to third-party merchants. We do not handle payment processing, shipping, or returns. For any issues related to your order, please contact the respective merchant directly.